Frequently asked questions

Check-in is possible from 11:00 on your arrival day; early check-in can be added when booking. Access is fully digital via a personal access code and available around the clock after that; there is no traditional reception. You receive all details before arrival.

Check-out is by 11:00 on your departure day.

Yes. There are 6 private parking spaces right at the building with their own entrance and EV charging, plus a car park and public parking nearby. We are happy to advise.

Frankfurt main station is about a ten-minute walk away. More routes are listed under Location.

Yes. Weekly cleaning is included for all apartments. Additional cleaning can be booked at any time for a fee.

The building has a laundry room with washing machines and dryers for guests.

Yes. All apartments have Wi-Fi and a workspace. A co-working space is also available in the building.

Studio and Studio Large are designed for one to two guests. Studio X-Large, Apartment Large and Apartment X-Large sleep up to four, with up to two guests on a sofa bed. Apartment Large and Apartment X-Large have a separate sleeping area.

Pets are possible in selected apartments by arrangement. Please contact us before booking.

No. There is no minimum stay – from one night to several months.

Starting rates range from €105 (Studio) to €205 (Apartment X-Large) per night. The price for your dates is shown in the online booking. There are no booking fees when you book direct.

It depends on the rate. Free-cancellation short- and mid-stay rates can be cancelled up to 14 days before arrival, free-cancellation long-stay rates up to 30 days before arrival. Non-refundable rates are also available. The terms are shown at booking.

No, there is no traditional cash deposit. You provide a credit card at booking, which is used for any security payments that may be required.

Yes, the building has a lift.

You pay conveniently online. On request we issue an invoice for your employer.

Yes. The apartments are fully furnished with a kitchen or kitchenette and suit temporary living. Reduced rates apply for longer stays. See Long stays.

Yes. The furnished apartments suit project teams and assignments in Frankfurt: weekly cleaning, Wi-Fi and an invoice for your employer are included.

Yes. For several apartments, framework agreements or individual contracts per employee, send us a corporate enquiry. We will get back to you with an offer.